In order to make things simple here, I'll just post her whole email (minus personal information and extra white space.)
Mr. Holeman:
Thank you for your reply. I have located your service order, and again I apologize that you have not received the level of service that you had expected with our stores.
As mentioned earlier I would like to provide you with a gift card to Best Buy in the amount of $75. The address that I have on file is {REMOVED}
Please let me know if any updates need to be made to your address. Delivery will take approximately two to three weeks. Thank you again for sharing your experience with our offices.
Sincerely,
Sarah Pieper
Geek Squad Public Defender
Executive Resolution Specialist
Best Buy Co., Inc.
Context ~ Input ~ Responsibility ~ Arranger ~ Connectedness
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